Jewellery Repair
Professional Repair & Restoration Services
Jewellery is often more than a collection of precious stones and metals; it is an assembly of memories and milestones. Over time, even the most finely crafted items require professional attention to maintain their structural integrity and brilliance. In our Square Mile workshop, we combine traditional goldsmithing techniques with modern precision to provide a comprehensive repair and restoration service for all types of jewellery.
Our Core Repair Services
From minor adjustments to complex restorations, our skilled craftsmen handle every commission with the same dedication to quality.
- Ring Resizing: Whether your ring is gold, silver, or platinum, we provide expert resizing to ensure a perfect, comfortable fit without compromising the strength of the band.
- Stone Replacement & Tightening: We source exceptional diamonds and coloured gemstones to replace those that have been lost, and meticulously tighten loose claws to secure your remaining stones.
- Chain & Bracelet Repairs: We offer precision soldering for broken chains, replacement clasps, and the reinforcement of worn links to ensure your jewellery remains secure.
- Claw Re-tipping: To prevent the loss of gemstones, we specialise in re-tipping worn claws, rebuilding the precious metal to firmly hold your stones in place.
- Earring Repairs: From replacing lost butterfly backs to converting clip-ons or repairing broken posts, we restore your earrings to full functionality.
- Professional Cleaning & Polishing: We offer a deep-cleaning service to remove surface scratches and build-up, restoring the natural lustre of your metals and the fire of your gemstones.
The Workshop Standard
When you entrust your jewellery to us, it is treated with the utmost respect. We begin every repair with a thorough inspection under magnification to identify any underlying issues, such as thinning bands or hairline fractures. Our goal is not just an aesthetic fix, but a structural restoration that allows you to wear your jewellery with total confidence.
Our Reviews & Testimonials
At City of London Jewellers, we believe that exceptional service and exquisite craftsmanship speak for themselves. Peter, our dedicated owner, takes immense pride in every piece of jewellery that leaves our workshop, and even more so in the relationships we build.
We are truly humbled and proud to have earned 130+ Five-Star reviews on Google, a testament to the kind, personal service and unmatched quality we strive to deliver every single day. But don’t just take our word for it – discover what our wonderful customers have to say about their experiences with us.
EXCELLENT Based on 142 reviews Posted on J LimTrustindex verifies that the original source of the review is Google. About 150 to downsize a white gold ring. Other places in Farringdon and Angel quoted about 60-90 but I went with this place both out of convenience and because he seemed like a genuinely nice and trustworthy bloke, from the way he described how he downsizes rings. He does everything himself; which is probably why this place is only open 3 days a week. Based on his description, it sounds like he flattens the cut out piece to fuse (rather than just soldering) the ring back together so that it is completely undetectable and the shank doesn't get melted. This was a very precious ring to me as it was from my late grandmother so I didn't mind paying a little more for someone who doesn't take short cuts. The only issue was that it turned out smaller than the size agreed upon, which was measured using the in-house ring sizer. I'd say go a size larger than what you want. Thankfully it still fits on a smaller finger.Posted on P BrownTrustindex verifies that the original source of the review is Google. My favourite little shop of delights….its always so easy to find a real gem( ooh ! ) here when I’m looking for a gift for my wife.Peter never lets me down ..it’s such a pleasure to visit ..a warm welcoming smile ,and a certainty that I will get a kiss on the cheek later from ‘she who must be adored’ …Now that’swhat I call great shopping! Many thanks again Peter…..see you next time ! PaulPosted on K LynchTrustindex verifies that the original source of the review is Google. Peter did an excellent job of repairing my Cartier watch strap. Also this shop has such old London style and charm I love it.Posted on C StoakesTrustindex verifies that the original source of the review is Google. I ordered silver tennis racket cuff links as a gift. I was delighted with the quality of the cuff links and the very speedy service and delivery. Highly recommend.Posted on P GrahamTrustindex verifies that the original source of the review is Google. Very fast and efficient service provided by City of London Jewellers. I bought silver cufflinks for my nephews 21st and they are beautiful and of a very high quality. Really beautifully presented too. They even included wrapping paper and a bow with my order. Shipping was very quick and efficient too. A delighted customer!!Posted on G MancusoTrustindex verifies that the original source of the review is Google. Peter of City of London Jewelers is a consummate professional and easy to deal with. Very knowledgeable and helpful. Would work with again certainly. Thanks again.Posted on R SimmsTrustindex verifies that the original source of the review is Google. Great repair service, very knowledgeable and helpful. Would not hesitate to recommend.Posted on A OsifoTrustindex verifies that the original source of the review is Google. Peter was unbelievably helpful in assisting me to find the right item. The personalised approach was 10/10, and I’d definitely recommend his shop.Posted on V HabershonTrustindex verifies that the original source of the review is Google. Ordered a Russian wedding ring for my pinky finger, I have searched high and low for a ring small enough and found this website. The ring arrived in super quick time and I love, love, love it!!Posted on I MansaTrustindex verifies that the original source of the review is Google. Very good price and very quick, highly recommended!!! I got my repair back in no time.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently Asked Questions
Do you repair jewellery that was purchased elsewhere?
Yes, we are pleased to offer our professional repair services for any high-quality jewellery, regardless of where it was originally purchased.
Can you resize a ring that has stones set into the band?
Resizing rings with “shoulders” or full eternity bands is a delicate process. Our master jewellers will assess the setting of each stone before proceeding to ensure they remain secure and the symmetry of the design is maintained.
How often should I have my jewellery checked?
We recommend a professional inspection every twelve months. Regular checks allow us to spot worn claws or loose settings before a gemstone is lost, saving you the heart-break and expense of a major replacement.
What is "rhodium plating" and do I need it?
White gold is naturally a slightly off-white colour and is traditionally finished with a coating of rhodium to give it a bright, silvery sheen. Over time, this wears away. We offer a full re-plating service to restore your white gold jewellery to its original brilliant white finish.
Can you restore an antique piece that is very worn?
We specialise in sympathetic restoration. Our approach is to preserve the original character and patina of antique jewellery while reinforcing the structural elements so it can be safely worn and enjoyed by the next generation.
Will my jewellery look new after a professional clean?
While we cannot remove deep structural gouges without a full restoration, our professional polishing service will remove fine surface scratches and dullness. Combined with an ultrasonic clean to remove oils and dirt from behind the stones, your jewellery will return with its original sparkle and radiance.
